Service
WhatsApp Bots
Verified WhatsApp Business automation for sales and support.
Overview
Using the WhatsApp Business Platform, we build bots that qualify leads, take orders, send remittance confirmations and answer support questions, with seamless handover to human agents. We have run remittance and customer-service flows on WhatsApp for financial institutions.
What you get
- WhatsApp Business API onboarding and template approval
- Interactive buttons, lists and rich media flows
- Agent inbox with assignment, tags and SLAs
- Transactional alerts: OTPs, receipts, status updates
Scope
How we usually package it
Sales & lead bots
Catalogue browsing, quotes and order capture, pushed into your CRM or ERP.
Support automation
FAQ deflection, ticket creation and smart routing to the right team with full conversation history.
Financial flows
Remittance initiation, balance checks and statement delivery with strong authentication.
Proof
Where we have done this before
DeliveredFintech
Kacha
for Kacha Digital Financial Service S.C.
WhatsApp remittance bot and crowdfunding web platform for Ethiopia's first licensed digital financial service provider.
LiveFintech
Adopay
for DECSI
A digital lending and payments platform for a microfinance institution: loan origination and repayment, customer service, USSD, airtime and integrations with telebirr, M-Pesa and EthSwitch across a microservice architecture.
DeliveredConsumer
Tindu Bot
A Telegram and web bot platform with a broker API and admin console for managing users, flows and transactions.
FAQ
Common questions
Do we need a verified business account?+
Yes, for production. We guide you through Meta Business verification and message-template approval.
Also consider
Services that pair well
Ready to talk about whatsapp bots?
Tell us about the problem, the users and the deadline. We reply within one business day with a clear next step, not a sales pitch.